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Check out some of the amazing projects we’ve helped bring to life

Screenshot of Fletcher’s Restaurant staff dashboard showing the new AI-powered Suggest Reply button and a dropdown menu for reply style selection.

Smarter Communication with AI: How I Helped Fletcher’s Restaurant Streamline Customer Enquiries

Services:

AI Integration, Web Development, Customer Experience, Workflow Automation

Client:

Fletcher’s Restaurant

Brief:

We’re receiving a growing number of customer enquiries and need a solution that reduces repetitive admin for staff while improving the online experience for guests. The system must integrate seamlessly with our existing website and Contact Form Manager, provide instant answers for customers on the front end, and suggest draft replies for staff on the back end — all while keeping our personal touch and consistent tone of voice.

Outcome:

The project delivered a dual AI-powered solution that worked seamlessly front-of-house and back-of-house. Customers now benefit from an AI-enhanced contact form that provides instant answers to common questions, improving the online experience and reducing delays. Staff gained a “Suggest Reply” tool within the Contact Form Manager, allowing them to generate accurate, tone-matched draft responses quickly. Together, these tools reduced admin time, improved response consistency, and allowed the team to focus more on hospitality and guest experience.

Fletcher’s Restaurant

Services:

e-Commerce, SEO, WordPress Developent

Client:

Fletcher’s Restaurant

Brief:

Completely redesign our website, integrating an online gift voucher system to boost sales, and to enhance our online visibility through SEO. We’d also like a fully hosted and managed service, including hosted email, so we can focus on running the restaurant while ensuring the website stays up-to-date and functional.

Arch Clapham

Services:

Graphic Design, SEO, Web Design

Client:

Reimagined Leisure Ltd

Brief:

Create an engaging and highly optimised website for Arch Clapham, one of London’s leading LGBTQ+ bars. Integrate an e-commerce webshop, produce original content, and ensure strong SEO performance. Provide ongoing hostingand regular software and content updates.

Artem Florum

Services:

Branding, SEO, Web Design

Client:

Artem Florum

Brief:

To help launch a new floral design business. The goal is to create a unique business name, a captivating logo, a user-friendly website, and effective online marketing strategies to establish ourselves as a leading wedding florist in Devon and Cornwall.

Mixitup Academy

Services:

e-Learning, e-Commerce, Web Design

Client:

Mixitup Academy

Brief:

Develop an e-commerce website for Mixitup Academy to include a robust e-Learning portal for selling Spanish language courses through digital downloads and an integrated Learning Management System. Also focus on comprehensive brand development and incorporate SEO strategies to enhance our online presence and attract students to our face-to-face courses.

Amigos Coffee

Services:

Branding, Video Production, Web Design

Client:

Amigos Coffee Ltd

Brief:

Create the brand identity, website, and menu design for a new coffee shop, Amigos Coffee, established on Gran Canaria. The brief includes developing branding that captures the sunny climate and indigenous geckos, with a consistent visual style across all platforms.